We request that you please read and understand our Return Policy. Please let us know if you have any questions or concerns before purchasing.
The Style Hub allows the Return of products only for exchange. We do not do any refunds. Please feel free to contact us directly regarding sizes or styling as we are more than happy to assist you with any questions. Items can be returned within 14 days from the date your items are delivered or picked up in store. If 14 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. We accept exchanges only if products are:
- Defective or damaged
- Wrong size
- Wrong order
When returning, please securely pack and seal returned items in an appropriate shipping box or envelop as we are not liable for packages, we do not ship ourselves. The Style Hub does not provide shipping labels for returns. To return your product, you should mail your product to: 21 Dan Pienaar Road, Bloemfontein, South Africa or Kingsway Road, Pep Store in Ladybrand, Free State, or return it to our store at LNDC Development House, Shop no. 11, if you are in Lesotho.
You will be responsible for paying for your own shipping costs for returning your item. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Please note that The Style Hub DOES NOT allow any exchanges on items that are purchased through lay-buy. No one will be allowed to exchange their lay-buy items with the new stock.
Original condition: items that have NOT been worn, altered or washed with all original tags attached.
For any queries, please send us an email at firstname.lastname@example.org